Customer Service Support - Full Time
Rachel Donath is looking for a Full time Customer Service Superstar to join our Customer Service team as our business journeys through its next chapter of growth.
We are looking for a solution focused 'Yes!' person who is energised by a fast paced work environment, is very much a team player and cares about our customers experience.
Responsibilities
- Manage customer enquiries including after sales support
- Process stock adjustments
- Manage stock systems
- Help out with despatch and booking deliveries
- Liaise with third-party shipping companies to track shipments and resolve delivery-related issues
- Provide all round support to our customer service and sales team.
- Gather and report on customer feedback, assisting the team to improve products and services during weekly team meetings
- Find creative solutions (to all things all the time!)
This role is an ongoing, full time position - VIC based.
We love flexibility and are proud to have a hybrid workplace model. This means that you will work out of Caulfield North/ Moorabbin and from home - but we need to know that you have excellent time management skills and the self discipline to complete a full time work load independently.
As a business, we value honesty, openness, trust, respect and flexibility and are looking for a candidate who aligns with our values framework. Opportunity exists within our fast growing business for career progression and growth.
To apply or find out more, please email careers@racheldonath.com.au