Customer Service and Admin Support Lead

Rachel Donath is looking for a Customer Service and Admin Support Lead to join our team as our business journeys through its next chapter of growth. 

We are looking for a solution focused 'Yes!' person who is energised by a fast paced work environment, is very much a team player and has a sunny disposition! 


- Manage customer enquiries

- Book transport and coordinate delivery and logistics of customer orders 

- Find creative solutions (to all things all the time!)

- Manage daily data updates for our wholesale partners 

- Support all team members with general admin tasks across marketing, systems, sales, operations and general office administration. 

While we don't expect you to be fluent in our systems (we'll train you up!), we are looking for a candidate who is technologically astute and is a quick learner. 


This role is an ongoing, full time position - VIC based. 

We love flexibility and are proud to have a hybrid workplace model. This means that you can work from home predominantly - but we need to know that you have excellent time management skills and the self discipline to complete a full-time work load from your own space. 

As a business, we value honesty, openness, trust, respect and flexibility and are looking for a candidate who aligns with our values framework. Opportunity exists within our fast growing business for career progression and growth.

To apply or find out more, please email